FAQ

Full refunds are given for cancellations made prior to 48 hours before the booked dates (No refunds within 48 hours).

Yes, we reserve the right to cancel anyone's booking for any reason, with a full refund. (Severe weather conditions, for example.)

Yes. The island is powered by a combination of solar energy and generators, with backup storage batteries, to ensure a reliable energy supply throughout your stay.

 Yes. Hot and Cold water in 15 different areas around the property including your cabin.

 The island is accessible via a complimentary 6-minute boat ride from Harrison Hot Springs. We offer convenient boat transfers for all guests.

 Cell phone reception is good, and there is FREE WIFI internet access available through Starlink.

Each cabin is equipped with a kitchenette, comfortable sleeping arrangements, a private deck, and stunning views of the surrounding nature. Specific cabins offer unique features like outdoor showers and BBQ areas.

 The island offers a variety of activities, including hiking, boating, kayaking, fishing, yoga, and wildlife observation. Guided tours and private excursions to nearby attractions like Rainbow Falls Beach are also available.

 No, you do not need to bring your own boat. We can arrange guided boating excursions for you, along with equipment rentals if needed.

 Guests are encouraged to bring their own food. Each cabin has a kitchenette, and there are BBQ areas available for cooking. We can also recommend local grocery stores and markets in Harrison Hot Springs.

 No, food is kept cold by coolers and ice.

 Yes, there is a caretaker who will be available. His contact information will be in your welcome email.

 Pack comfortable outdoor clothing, sturdy hiking shoes, swimwear, sunscreen, insect repellent, and any personal items you may need. Don't forget your camera to capture the beautiful scenery!

 You are on a remote island, so you should consider the age of your children. Small children are welcome but should not be left unattended.

 Pets are not allowed on the island to protect the local wildlife and ensure a peaceful environment for all guests.

We adhere to eco-friendly practices. Waste is minimized, and recycling facilities are available.

 There are no medical facilities on the island.

Yes, the entire island can be booked for private events such as weddings, corporate retreats, or family reunions. Please contact us directly for more information and special arrangements.

 Reservations can be made through our website at Ozarks.ca. You can also contact our booking team via email or phone for assistance.

 No, there is too much effort and preparation required for guests to allow only one night.

 Check-in is at 3 PM at the marina.

 Check-out is at 1 PM at the island dock.